The impact of employees' resistance to change on implementing e-government systems: An empirical study in Egypt.
Esam ElgoharyReham AbdelazyzPublished in: Electron. J. Inf. Syst. Dev. Ctries. (2020)
Keyphrases
- e government
- electronic government
- public sector
- developing countries
- government services
- digital government
- business process change
- public administration
- service delivery
- information technology
- job satisfaction
- factors that influence
- legal ontologies
- public organizations
- government websites
- digital divide
- information systems
- case study