Keyphrases
- customer relationship management
- cross selling
- information systems
- decision making
- business models
- relationship management
- automatic recognition
- customer behavior
- data mining
- business processes
- customer segmentation
- business process
- rfid technology
- competitive advantage
- data mining applications
- process oriented
- business intelligence
- database
- management information systems
- data quality
- competitive intelligence
- enterprise systems
- telecommunications industry
- business activities
- supply chain management
- business environment
- business applications
- electronic commerce
- service providers
- software engineering
- real world