Identification of Opinion and Ground in Customer Review Using Heterogeneous Datasets.

Po-Min Chuang Kiyoaki Shirai Natthawut Kertkeidkachorn

Published in: ICAART (2) (2024)

Keyphrases

customer reviews
online reviews
customer satisfaction
database
opinion summarization
electronic commerce
data sets
benchmark datasets
sentiment classification
literature review
automatic identification
product reviews
databases
training dataset
uci machine learning repository
decision trees
definite clause
website