User Satisfaction with Information Seeking on the Internet.
Harry BrucePublished in: J. Am. Soc. Inf. Sci. (1998)
Keyphrases
- user satisfaction
- information seeking
- online search
- search tasks
- search experience
- information retrieval
- information systems
- structural equation modeling
- web searching
- customer satisfaction
- interactive information retrieval
- service quality
- information resources
- perceived usefulness
- objective measures
- search sessions
- query suggestion
- recommender systems
- web pages
- user perceptions