Understanding Users' Dissatisfaction with ChatGPT Responses: Types, Resolving Tactics, and the Effect of Knowledge Level.
Yoonsu KimJueon LeeSeoyoung KimJaehyuk ParkJuho KimPublished in: IUI (2024)
Keyphrases
- knowledge level
- user satisfaction
- end users
- knowledge acquisition
- user participation
- high level
- user interface
- adaptive hypermedia
- collaborative learning
- user interaction
- learning styles
- expert systems
- collaborative filtering
- adaptive learning
- search behavior
- knowledge base
- composition of web services
- user profiles
- web search
- social media
- mobile devices
- website
- metadata