Quantifying and mitigating turnover-induced knowledge loss: case studies of chrome and a project at avaya.
Peter C. RigbyYue Cai ZhuSamuel M. DonadelliAudris MockusPublished in: ICSE (2016)
Keyphrases
- case study
- knowledge management
- lessons learned
- domain knowledge
- real world
- knowledge extraction
- knowledge base
- knowledge representation
- knowledge acquisition
- data processing
- project management
- neural network
- open source
- information technology
- software development
- software engineering
- case based reasoning
- knowledge based systems
- learning systems
- domain experts
- artificial intelligence
- risk management
- machine learning
- organizational learning
- knowledge workers
- digital archives
- project success
- knowledge repository