Erfolgsmessgrössen bei IT Shared Service Organisationen.

Veit Schulz Falk Uebernickel Walter Brenner

Published in: Multikonferenz Wirtschaftsinformatik (2008)

Keyphrases

service quality
web services
management system
database
service oriented
databases
data mining
machine learning
e learning
special case
end to end
computing environments
service discovery