Mobile innovations in healthcare: customer involvement and the co-creation of value.
Per AnderssonChristopher RosenqvistOmid AshrafiPublished in: Int. J. Mob. Commun. (2007)
Keyphrases
- mobile technologies
- mobile phone
- electronic commerce
- customer service
- mobile devices
- mobile learning
- health monitoring systems
- health care
- mobile applications
- mobile environments
- mobile commerce
- m learning
- context aware
- customer satisfaction
- customer behavior
- mobile users
- biomedical informatics
- medical information
- web services
- customer knowledge
- healthcare systems
- mobile terminals
- information technology
- call center
- sensor networks