Building a Conceptual Preference Model Based on Personal Purchase Records for Retail Service Improvement.
Marina FujitaWenpeng WeiToshiko AizonoKoji AraPublished in: ICServ (2015)
Keyphrases
- point of sale
- databases
- web services
- online stores
- personal information
- personal preferences
- management system
- service quality
- service providers
- product information
- service composition
- supply chain
- significant improvement
- health records
- service discovery
- multiple criteria
- mobile services
- online shopping
- decision making
- marketing strategies
- database
- customer satisfaction
- record linkage
- knowledge structures
- service oriented architecture
- website