Effects of telecom service providers' strategic investments on business performance: A comparative study of US-Korea.
Changgyu YangSilvana TrimiSang-Gun LeePublished in: Ind. Manag. Data Syst. (2016)
Keyphrases
- service providers
- business opportunities
- win win
- business organizations
- service provision
- service quality
- return on investment
- decision making
- online services
- competitive environment
- cloud computing
- web services
- knowledge management
- case study
- electronic commerce
- business strategy
- business models
- business processes
- end users
- information systems
- information technology
- customer relationship management
- business process
- personal data
- data mining
- cloud services
- service delivery
- databases
- software as a service