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Servitization Strategies and Product-Service-Systems.

Natalia KryvinskaSebastian KaczorChristine StraussMichal Gregus
Published in: SERVICES (2014)
Keyphrases
  • service systems
  • service level
  • web technologies
  • service oriented
  • queueing model
  • enterprise systems
  • real time
  • decision making
  • statistically significant
  • queue length
  • call center