Improving sentiment scoring mechanism: a case study on airline services.
Wandeep KaurVimala BalakrishnanPublished in: Ind. Manag. Data Syst. (2018)
Keyphrases
- recommender systems
- web services
- service providers
- sentiment analysis
- sentiment classification
- service discovery
- user centric
- information services
- case study
- opinion mining
- service composition
- ubiquitous computing
- service oriented
- test bed
- agent technology
- text classification
- mobile services
- location aware
- scoring model
- computing environments
- service oriented architecture
- positive and negative
- end users
- service delivery