A knowledge-based approach for handling exceptions in business processes.
Chrysanthos DellarocasMark KleinPublished in: Inf. Technol. Manag. (2000)
Keyphrases
- business processes
- business process
- web services
- business applications
- process model
- business rules
- competitive advantage
- inter organizational
- business process management
- data centric
- business process models
- business environment
- workflow management
- workflow systems
- business users
- business objectives
- workflow processes
- ws bpel
- business process reengineering
- process management
- process mining
- information sharing
- access control
- information technology