A Probabilistic Concept Annotation for IT Service Desk Tickets.
Ea-Ee JanKuan-Yu ChenTsuyoshi IdéPublished in: ESAIR (2014)
Keyphrases
- service providers
- bayesian networks
- probabilistic model
- semantic annotation
- information systems
- metadata
- case study
- key concepts
- concept learning
- distributed systems
- annotation tool
- manual annotation
- mobile services
- service quality
- service oriented
- posterior probability
- image classification
- real time
- active learning
- digital libraries
- genetic algorithm
- neural network
- data sets