CRSRL: Customer Routing System Using Reinforcement Learning.
Chong LongZining LiuXiaolu LuZehong HuYafang WangPublished in: IJCAI (2019)
Keyphrases
- reinforcement learning
- service requirements
- electronic commerce
- reinforcement learning algorithms
- function approximation
- state space
- routing problem
- routing protocol
- model free
- customer knowledge
- customer service
- network topology
- dynamic programming
- ad hoc networks
- service level
- shortest path
- action selection
- customer behavior
- customer relationship management
- optimal policy
- multi agent reinforcement learning
- learning process
- customer satisfaction
- robotic control
- temporal difference
- purchase behavior
- churn prediction
- machine learning
- policy search
- customer data
- wireless ad hoc networks
- function approximators
- markov decision process
- supervised learning
- learning classifier systems