KPI Evaluation of the Business Process Execution through Event Monitoring Activity.

Antonello Calabrò Francesca Lonetti Eda Marchetti

Published in: ES (2015)

Keyphrases

process execution
business process
business processes
strategic alignment
key performance indicators
business intelligence
competitive advantage
decision support
information systems
decision making
information technology
process oriented
object oriented
electronic commerce
data quality
business rules