An empirical study of ERP success evaluations by business and IT managers.
Princely IfinedoPublished in: Inf. Manag. Comput. Secur. (2007)
Keyphrases
- erp systems
- enterprise resource planning
- information systems
- business activities
- management information systems
- senior management
- business owners
- return on investment
- information technology
- business processes
- decision making
- competitive intelligence
- project managers
- high tech
- business process
- human resources
- success or failure
- customer relationship management
- business rules
- data mining
- user satisfaction
- systems analysts
- strategic planning
- business environment
- business models
- electronic commerce
- decision makers
- project management
- decision support system
- competitive environment
- business world
- business managers
- small and medium sized enterprises
- case study
- real world