Process and enterprise improvement: effective uses of business process simulation.
Andrew GreasleyPublished in: WSC (2000)
Keyphrases
- business process
- business process management
- process model
- business processes
- business process modeling
- process improvement
- business goals
- business process models
- business applications
- workflow management systems
- workflow technology
- case study
- web services
- process mining
- ws bpel
- business requirements
- event logs
- business rules
- workflow model
- business users
- process execution