Understanding patient satisfaction with received healthcare services: A natural language processing approach.
Kristina Doing-HarrisDanielle L. MoweryChrissy DanielsWendy W. ChapmanMike ConwayPublished in: AMIA (2016)
Keyphrases
- natural language processing
- home care
- health care services
- health care
- healthcare delivery
- health records
- service quality
- clinical trials
- electronic health records
- medical care
- patient data
- information extraction
- machine learning
- health services
- service oriented
- service providers
- relationship management
- web services
- clinical data
- health care providers
- end users
- natural language
- context aware
- hospital discharge
- wordnet
- monitoring system
- medical devices
- information systems
- health related
- health data
- semantic relations
- service composition
- layered architecture
- medical records
- computational linguistics
- free text
- patient care
- ambient assisted living
- knowledge base
- knowledge representation
- customer satisfaction
- primary care
- data mining
- word sense disambiguation
- care delivery
- medical data