The eGovernment Services Delivery of the Italian Municipalities.

Davide Arduini Antonello Zanfei Mario Denni Gerolamo Giungato

Published in: EGOV (2011)

Keyphrases

service delivery
e government
government services
end to end
life cycle
public sector
public services
web services
e learning
online services
mobile technologies
digital government
government agencies
knowledge management
public administration
electronic government
website
intellectual property
decision making