Evaluation and precedence of factors affects telecom service quality by AHP and fuzzy analysis.

Amit Chaudhary Indu Uprety

Published in: Int. J. Adv. Oper. Manag. (2015)

Keyphrases

service quality
ahp method
user satisfaction
evaluation method
customer satisfaction
fuzzy analytic hierarchy process
database
data analysis
fuzzy logic
service providers
evaluation model
real time
factors influencing