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Hewlett-Packard Company Unlocks the Value Potential from Time-Sensitive Returns.
V. Daniel R. Guide Jr.
Luc Muyldermans
Luk N. Van Wassenhove
Published in:
Interfaces (2005)
Keyphrases
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hewlett packard
customer service
trade off
software engineering
neural network
machine learning
decision making
website
case study
high level
expert systems
probabilistic model