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Hewlett-Packard Company Unlocks the Value Potential from Time-Sensitive Returns.

V. Daniel R. Guide Jr.Luc MuyldermansLuk N. Van Wassenhove
Published in: Interfaces (2005)
Keyphrases
  • hewlett packard
  • customer service
  • trade off
  • software engineering
  • neural network
  • machine learning
  • decision making
  • website
  • case study
  • high level
  • expert systems
  • probabilistic model