Strategic placement of telemetry units considering customer usage correlation.
Amit VermaAnn Melissa CampbellPublished in: EURO J. Transp. Logist. (2019)
Keyphrases
- competitive environment
- case study
- customer service
- customer behavior
- electronic commerce
- transactional data
- customer knowledge
- correlation coefficient
- strategic planning
- web usage
- customer retention
- neural network
- purchase behavior
- short and long term
- space shuttle
- business strategy
- call center
- correlation analysis
- highly correlated
- knowledge management
- artificial neural networks
- decision making
- social networks