Complementary Online Services in Competitive Markets: Maintaining Profitability in the Presence of Network Effects.
Hila EtzionMin-Seok PangPublished in: MIS Q. (2014)
Keyphrases
- online services
- switching costs
- competitive market
- network effects
- rapid growth
- search engine
- service providers
- internet access
- service delivery
- market share
- government services
- internet users
- technology adoption
- production scheduling
- business process
- business processes
- information technology
- web services
- information systems