Reality Avatar for Customer Conversation in the Metaverse.
Ryoto KatoYusuke KikuchiVibol YemYasushi IkeiPublished in: HCI (5) (2022)
Keyphrases
- virtual world
- electronic commerce
- customer service
- natural language
- human computer interaction
- customer satisfaction
- customer relationship management
- customer behavior
- conversational agents
- database
- sign language
- retail banking
- customer knowledge
- conversational agent
- virtual reality
- customer preferences
- information systems