Quality of Service Contract Specification, Establishment, and Monitoring for Service Level Management.
Changzhou WangHaiqin WangAlice ChenRodolfo A. SantiagoPublished in: J. Object Technol. (2007)
Keyphrases
- service level agreements
- service level
- quality of service
- qos requirements
- supply chain
- lead time
- resource reservation
- real time
- total cost
- cloud computing
- call center
- service provisioning
- management system
- qos parameters
- service systems
- end to end quality of service
- ad hoc networks
- web services
- service oriented
- resource utilization
- response time
- resource management
- ip networks
- data management
- qos routing
- decision making
- supply chain management
- network management
- service providers
- bandwidth allocation
- probability distribution