Citizens' Use of Microblogging During Emergency: A Case Study on Water Contamination in Shanghai.
Qianli YuanMila GascóPublished in: DG.O (2017)
Keyphrases
- social media
- public opinion
- decision making
- government agencies
- e government
- test bed
- case study
- emergency response
- strategic information systems planning
- government services
- water quality
- public administration
- emergency management
- decision support
- management system
- social networks
- stock exchange
- user generated content
- sentiment analysis
- data mining
- service delivery
- neural network
- decision support system
- short text
- genetic algorithm
- water supply
- disaster response