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Cross-platform service user experience: a field study and an initial framework.
Minna Wäljas
Katarina Segerståhl
Kaisa Väänänen-Vainio-Mattila
Harri Oinas-Kukkonen
Published in:
Mobile HCI (2010)
Keyphrases
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user experience
cross platform
end users
mobile services
databases
user interaction
user perceptions
web services
user interface
management system
service providers
user behavior
conceptual framework
emerging technologies