Detecting Influential Users in Customer-Oriented Online Communities.

Ivan Nuzhdenko Amir Uteuov Klavdiya Bochenina

Published in: ICCS (3) (2018)

Keyphrases

online communities
social influence
social media
virtual communities
social networks
content analysis
social networking services
social networking
community members
end users
online social
social communities
online learning communities
social web
user interaction
user interface
content creation
customer service