NHS Direct Online: its users and their concerns.
David NicholasPaul HuntingtonPeter WilliamsMat JordanPublished in: J. Inf. Sci. (2002)
Keyphrases
- internet users
- online learning
- social media
- user interaction
- user feedback
- social networking sites
- real time
- recommender systems
- online video
- online services
- user centric
- website
- amazon mechanical turk
- rapid growth
- end users
- user generated content
- information access
- web content
- social media sites
- information sources
- internet search
- photo sharing