Improving Performance of E-Government System from the User Perspective.
Hang ZhangSifa ZhangMuzhou XiongShanyu TangPublished in: GreenCom/iThings/CPScom (2013)
Keyphrases
- e government
- electronic government
- public sector
- government organizations
- digital government
- user centered
- user friendliness
- public administration
- government services
- government agencies
- developing countries
- user interface
- inter organizational
- information sharing
- secure information sharing
- service delivery
- knowledge management
- federal government
- end users
- information systems
- user satisfaction
- digital divide
- public policy
- current practices
- united nations