Conceptual Modelling for Requirements of Government to Citizen Service Provision.
Lily SunCleopa John MushiAnas AlsoudPublished in: ISD (2010)
Keyphrases
- service provision
- conceptual modelling
- e government
- public administration
- service delivery
- government services
- public sector
- government agencies
- digital government
- data abstraction
- conceptual model
- end to end
- conceptual schema
- conceptual models
- entity relationship
- life cycle
- database
- reverse engineering
- information sharing
- domain knowledge
- data mining