Measuring and Predicting Search Engine Users' Satisfaction.
Ovidiu DanBrian D. DavisonPublished in: ACM Comput. Surv. (2016)
Keyphrases
- search engine
- user satisfaction
- information access
- web search
- recommender systems
- user interface
- end users
- collaborative filtering
- mobile search
- social media
- internet search engines
- search experience
- query suggestion
- query logs
- information retrieval
- recommendation systems
- commercial web search engines
- information seeking
- user experience
- user profiles
- user interaction
- search result
- information discovery
- web search engines
- helping users
- meta search engine
- result list
- web pages