The role of users' emotions and associated quality goals on appropriation of systems: two case studies.
Antonette MendozaTim MillerSonja PedellLeon SterlingPublished in: ACIS (2013)
Keyphrases
- case study
- end users
- user interface
- management system
- functional roles
- multimedia
- mission critical
- user experience
- retrieval systems
- complex systems
- distributed systems
- social media
- recommender systems
- high quality
- knowledge management
- intelligent systems
- mobile devices
- human users
- recommendation systems
- user centric
- user groups
- web environment
- information technology
- web based systems