A Novel Approach for Dynamic Polarity Mining from Customer Reviews.

Yuanchao Liu Xin Wang Chengjie Sun Bingquan Liu

Published in: Comput. Inf. Sci. (2013)

Keyphrases

customer reviews
positive or negative
sentiment analysis
product features
opinion mining
customer satisfaction
online product reviews
knowledge discovery
real time
user generated content
feature selection
text mining
co occurrence
response time
automatically extracting
opinion words