Sign in
Assistance: the work practices of human administrative assistants and their implications for it and organizations.
Thomas Erickson
Catalina M. Danis
Wendy A. Kellogg
Mary E. Helander
Published in:
CSCW (2008)
Keyphrases
</>
information systems
information technology
human behavior
software process
knowledge workers
neural network
artificial intelligence
decision making
case study
intelligent agents
human interaction
management system
e government
human operators
process improvement