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Evaluating Digital Health Services Quality via Social Media.
Yang Liu
Xianjia Wang
Zhen-Song Chen
Yifei Zhang
Shenghao Zhao
Muhammet Devici
LeSheng Jin
Miroslaw J. Skibniewski
Published in:
IEEE Trans. Engineering Management (2024)
Keyphrases
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social media
health services
high quality
health care
big data
quality assessment
social networking
user satisfaction
data mining
genetic algorithm
quality measures
higher quality
user generated content
public health