Investments in E-Government: A Benefit Management Case Study.
Teresa Matos FernandesJorge Vareda GomesMário RomãoPublished in: Int. J. Electron. Gov. Res. (2017)
Keyphrases
- e government
- case study
- knowledge management
- service delivery
- public sector
- electronic government
- inter organizational
- public institutions
- public services
- government services
- public organizations
- federal agencies
- developing countries
- service provision
- public administration
- information technology
- government organizations
- digital government
- public policy
- information management
- enterprise wide
- policy making
- government agencies
- federal government
- information sharing
- software development
- decision making
- real world
- information systems
- technical solutions
- information infrastructure
- knowledge sharing
- workflow management systems
- small to medium sized
- business process change
- secure information sharing