Enhancing Competitiveness of the Customer Loan Center at Promistar Financial Corporation.
Prakash MirchandaniG. G. HegdeRichard E. WendellPublished in: Interfaces (2001)
Keyphrases
- credit risk
- financial institutions
- churn prediction
- banking industry
- cash flow
- columbia university
- electronic commerce
- commercial banks
- fraud detection
- risk management
- credit scoring
- stock market
- risk assessment
- credit card
- decision making
- decision support system
- customer service
- case study
- financial data
- financial markets
- customer satisfaction
- influence factors
- retail banking
- san diego supercomputer center
- financial crisis
- listed companies
- real option
- customer relationship management
- risk analysis
- competitive advantage
- decision process
- evaluation method
- decision makers
- expert systems