Automatically Detecting and Rating Product Aspects from Textual Customer Reviews.
Wouter BanckenDaniele AlfaroneJesse DavisPublished in: DMNLP@PKDD/ECML (2014)
Keyphrases
- customer reviews
- automatically detecting
- product reviews
- opinion mining
- product features
- online product reviews
- automatic detection
- customer satisfaction
- positive or negative
- sentiment analysis
- user generated
- user generated content
- collaborative filtering
- metadata
- learning algorithm
- sentiment classification
- positive and negative
- automatically extracting
- high level
- multimedia
- free text
- information sources
- recommender systems
- natural language