Organizational & knowledge challenges faced during an ERP implementation: The case of a large public sector organization.
Anjali Ramburn GopaulGwamaka MwalembaLisa SeymourPublished in: CONF-IRM (2016)
Keyphrases
- business process change
- public sector
- e government
- inter organizational
- current practices
- information sharing
- information and communication technologies
- environmental factors
- electronic government
- policy making
- enterprise resource planning
- public administration
- information systems
- digital government
- social capital
- knowledge management
- public services
- service delivery
- real time
- information technology
- lessons learned
- cost effective
- public participation
- artificial neural networks