Does organizational citizenship behavior add value to human interaction with e-services?
Chien Hsiang LiaoPublished in: Online Inf. Rev. (2015)
Keyphrases
- human interaction
- human computer interaction
- human interactions
- intelligent environments
- information technology
- organizational commitment
- service providers
- service oriented
- physical environment
- information systems
- natural interaction
- change management
- context aware
- web services
- service composition
- virtual organization
- end users
- external information
- decision making
- service delivery
- multimedia
- artificial intelligence