The Role of People in Enabling a Knowledge-Intensive Customer-Centric Strategy.

Minwir M. Al-Shammari

Published in: Int. J. Inf. Commun. Technol. Hum. Dev. (2009)

Keyphrases

knowledge intensive
knowledge acquisition
electronic commerce
workflow management
knowledge management
human resources
real world
information systems
database systems
data analysis
low cost
software development
law enforcement
user centric
customer satisfaction