A Business Process Model for IT Management Based on Enterprise Architecture.
Jonás A. MontilvaJudith Barrios AlbornozIsabel BesembelWilliam MontilvaPublished in: CLEI Electron. J. (2014)
Keyphrases
- enterprise architecture
- process model
- business process management
- business processes
- project management
- enterprise wide
- reference models
- business process
- process mining
- business process models
- digital preservation
- information systems
- workflow management systems
- smarter planet
- service oriented
- decision making
- information management
- decision makers
- federal agencies
- workflow management
- petri net
- business applications
- conceptual model
- software process
- public administration
- event logs
- knowledge management
- case study
- website