Process innovation capability in less-structured business processes: a systematic literature review.
Joklan Imelda Camelia GoniAmy Van LooyPublished in: Bus. Process. Manag. J. (2022)
Keyphrases
- business processes
- literature review
- process model
- business process
- process management
- business process management
- business process models
- web services
- process mining
- business process modeling
- case study
- business objectives
- process execution
- workflow processes
- business goals
- business applications
- workflow systems
- inter organizational
- business process reengineering
- workflow management
- business users
- requirements engineering
- business rules
- competitive advantage
- business environment
- business decisions
- data flow
- decision support system