How can Product Text Snippets Benefit from Online Customer Reviews?
Qiang WeiMing RenJiawei LeiJin ZhangPublished in: PACIS (2014)
Keyphrases
- customer reviews
- positive or negative
- product reviews
- product features
- opinion mining
- online product reviews
- customer satisfaction
- sentiment analysis
- sentence level
- positive and negative
- automatically extracting
- text mining
- user generated content
- sentiment classification
- real time
- text documents
- information retrieval
- free text
- web search engines
- search engine
- keywords
- social networks