Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology.
Frank K. Y. ChanJames Y. L. ThongViswanath VenkateshSusan A. BrownPaul Jen-Hwa HuKar Yan TamPublished in: J. Assoc. Inf. Syst. (2010)
Keyphrases
- e government
- technology transfer
- government services
- electronic government
- federal government
- public sector
- technology acceptance
- public services
- national level
- digital government
- government organizations
- digital divide
- public administration
- technical solutions
- information communication technology
- public policy
- government agencies
- developing countries
- information sharing
- public organizations
- case study
- service delivery
- technological innovation
- cost effective
- knowledge management
- user friendliness
- information infrastructure
- inter organizational
- information technology
- government websites