Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling.
Ussama YaqubSoon Ae ChunVijayalakshmi AtluriJaideep VaidyaPublished in: Inf. Polity (2021)
Keyphrases
- topic modeling
- public sector
- sentiment analysis
- opinion mining
- social media
- text classification
- text mining
- social media content
- e government
- public opinion
- topic models
- private sector
- information sharing
- public organizations
- information and communication technologies
- sentiment classification
- latent dirichlet allocation
- digital government
- information systems
- decision making
- user generated
- machine learning
- knowledge management
- product reviews
- information technology
- online reviews
- sentiment lexicon
- text documents
- knowledge sharing
- labeled data
- collaborative filtering
- natural language processing
- sentence level
- information extraction
- n gram
- knowledge discovery
- knn
- bag of words
- cost effective
- databases
- semi supervised learning
- social networks
- real world