Exploring the information quality of mobile government services: a literature review.
Abdulla Jaafar DesmalMohd Khalit OthmanSuraya HamidAli ZolaitPublished in: PeerJ Comput. Sci. (2022)
Keyphrases
- literature review
- government services
- information quality
- public libraries
- e government
- cross border
- user satisfaction
- information systems
- service quality
- case study
- digital government
- mobile devices
- customer satisfaction
- information systems development
- mobile phone
- mobile applications
- knowledge transfer
- developing countries
- government agencies
- public sector
- mobile users
- website
- database
- factors affecting
- software engineering
- service delivery
- context aware
- data mining
- perceived usefulness
- mobile services
- mobile technologies
- information sharing
- mobile learning