Business process redesign at CompuNet - standardizing top-quality service through IT.
Claudia LoebbeckeTawfik JelassiPublished in: J. Strateg. Inf. Syst. (1997)
Keyphrases
- business process
- business processes
- web services
- service oriented architecture
- virtual organization
- ws bpel
- service quality
- process model
- business rules
- business process modeling
- case study
- business process models
- process execution
- workflow engine
- workflow model
- business requirements
- service providers
- service level agreements
- business process management
- process mining
- inter organizational
- semantic web services
- data quality
- information systems
- workflow technology
- workflow models
- service oriented
- business goals
- expert systems